SAR 900.00

Frequently Asked Questions

We are a technological company working to improve and simplify commerce between businesses.

A look at Vision 2030

Vision2030 is a national transformation blueprint of Saudi Arabia to turn the country into a diversified economic powerhouse and leverage its strategic position to become a hub linking multiple continents. At Port10, we focus on the Digital Transformation. Business activity, and commerce specifically, is being dragged by inefficiencies. By working on this digital drive, we help our customers focus on their core activities and make the process of commerce better.

E-commerce is handling business transactions using electronic platforms. By using platforms such as ours, businesses can conduct all their activities electronically, from Customer Service and Marketing, to Sales and Payments.

Port10 is for all those interested in buying and selling in bulk or wholesale.

Digitizing the buying and selling experience. The COVID-19 pandemic has shown us the need to urgently move businesses online and increase efficiency in all the processes related to commerce.

Port10 is initially launching in Saudi Arabia.

Easy! Just click here, fill out the details and you will be part of Port10 in minutes!

Subscriptions are offered to sellers interested in expanding their reach using the power of the internet. By becoming a Port10 subscriber, a seller can put up products for sale, arrange documentation, handle customer inquiry and much more all in one place.

  • Visit the registration link.
  • Choose Account Type as a Buyer.
  • Fill out the registration details as required.
  • Once complete, you will receive an activation email to complete the registration process.
  • Search our product catalogue to find products that meets your demand.
  • Choose the product and add it to your cart.
  • Head to the checkout to conduct payment. You can use card payment (Mada, Mastercard or Visa) and also bank transfer payments.
  • Done!

  • Visit the registration link.
  • Choose Account Type as a Supplier.
  • Fill out the registration details as required.
  • Once complete, you will receive an activation email to complete the registration process.
  • After that, you will receive on your email detailed steps to help you setup your seller account and start handling online orders.

You can find all types of products on Port10.

The major product categories that we have on our platform are: Food and Beverages, Textile and Accessories, Electronics, Toys and Gifts, Body and Beauty, Construction and Commercial Equipments, Metals and Chemicals Raw Materials, Paper and Packaging and Automotive.

  • As a Buyer, you have no costs whatsoever. Once registered, you can start shopping immediately.
  • Sellers can subscribe using our Basic package, which gives them access to upload products, monitor orders and sales, enjoy direct messaging channels with buyers and also accept Request for Quotations (RFQ).
  • In addition to that, Sellers are capable of making purchases on Port10, for free.

Buyer – You can follow the below steps to check out or edit your account details:

  1. Log In.
  2. Click the account icon that’s on the top right side of the page.
  3. Click on the Edit Profile.
  4. Make the changes as needed.
  5. Click on Update to save changes.


Seller – The account details can be accessed by following the steps:

  1. Log In.
  2. On the top left hand corner, click the button (≡).
  3. Go to Account Settings.
  4. You will have two options available, Edit Profile and Subscription History.
  5. Click on Edit Profile to view your account details and if you want to change any of the fields, you can do so and save your changes.

Click on Subscription History to find out information about your subscription.

You can contact our support team at and we’ll be happy to assist you.

Simple. Just follow the steps below:


  1. Register as a buyer or supplier.
  2. Log In to your account.
  3. Use the search bar to find the products you’re looking for.
  4. Put it on the cart and continue searching for your other items or head to the checkout page to finish your order.
  5. At the cart, you can choose the payment method that is best for you. You can either choose Virtual Account Transfer or Credit Card.
  6. Once at the checkout page, you will input the payment address (one-time only) and confirm payment. If payment is made using a card, you will input the details of the card and conclude the payment. If you chose transfer as your option, then you will get the order information such as transaction reference and other details to make the transfer to the designated virtual account that will show up once you confirm the order.

Done! Your order will be ready to be processed by the supplier.

There are two payments methods used on Port10: Cards and Transfers.

By using cards for payments, your order will be paid off for immediately and the invoice will be made available to you. You can use Mada, Visa or Mastercards to make your payments.

Transfers require you to pay off the invoice value by transferring to the virtual account that shows up upon finalizing your order. You can transfer to the account online, through a bank branch or via mobile app of your bank. The invoice will be made available to you only once payment is confirmed received.

You can have your order requirements processed via our RFQ panel. By inputting all the necessary details for your order and sending it to the supplier, you can get tailored pricing as per your need.

You can specify the delivery method and requirements while ordering.

At the moment, delivery is made:

A. Directly by the Supplier

B. Arranging for Buyer pickup from Supplier Warehouse/Site.

C. By utilizing our Delivery Service

We are currently operating in Saudi Arabia only and will be announcing expansions to the GCC markets soon.

The return of a product has to be arranged directly with the supplier by putting up a request for return. Once approved, refunds will be made to your assigned account.


What are the benefits of the subscribing port 10
Product Listings Automated proposals to Request for Quotation Supplier - Buyer Direct Messaging Interface Omnichannel Digital Payments